Can I access the material after I complete the course?
Once you have completed an online course, the learning doesn't have to end there. You may want to revisit the material to answer a specific enquiry. You may need to re-download a technical document or you may simply want to refresh your memory.
Fortunately after you have completed a course, the material will be available to you for a period of two years from the date of completion and this is regardless of whether you passed or failed the course.
During this two year period, you will continue to receive any updates that are made to the course, so you can continue to stay up-to-date with the topics.
How long have I got to complete the training?
Once you have purchased a course, you have one year to complete the course. If you haven't completed your course within this time, you will lose access to the training material and will not be able to complete the assessment and gain your ...
How long should I allow to study a training course?
It will depend upon your level of experience with the topic. You should allow time to review the entire course material but this will vary for each individual course so we have displayed a guide as part of the course description under the Catalog.
How does the assessment system work?
Once you have studied the online training material, you will then need to take the 'online assessment' and this can be taken at any time after receiving email confirmation that the training has been added to your account. You can take the lessons in ...
Can I retake an assessment/course if I fail?
Our policy is not to reset course assessments. However, the Support team will review the nature and circumstances of the failure and make further decisions based on our guidelines. Any reset of assessments may incur a further administrative charge, ...
What languages are the assessments available in?
If English is not your first language, then you will be pleased to know that our assessments are available in over 70 different languages using the Google Translation tool provided in the top right hand corner of the website.